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Noble's Rod & Custom Shop
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Privacy Policy

At Pacific Hot Rods / Tracy Noble Ent., your privacy is of the utmost importance. We are dedicated not only to providing for you, our customer, the best possible shopping experience, but also to ensuring your complete privacy. Information we collect from you is used to process your orders with us and provide for you the best possible shopping experience.

Pacific Hot Rods/Tracy Noble Ent. is the sole owner of all personally identifiable information collected via our web site. Please read on for more details about our privacy policy.

Information We Collect And The Uses For It

When you place an order with Pacific Hot Rods / Tracy Noble Ent. we will need to know your full name, mailing address, e-mail address, phone number, credit card number, and credit card expiration date. This information is used to fulfill your order, including payment and shipping, and to notify you of your order status.

To ship your order, it will be necessary for us to share your name, address, and telephone number with the shipping company of our choice. Shipping companies require this information to deliver your products.

Upon completion of your order, your credit card information is deleted from our database to ensure your protection.

We offer a free newsletter through Pacific Hot Rods used to keep you informed of specials, deliver information of interest, and more. To sign up for the newsletter we will ask for your e-mail address. We will deliver the newsletter to your e-mail address, and you will have the option to stop your receipt of the publication at any time. We only require your e-mail address for the purpose of the newsletter, and you will only receive our newsletter if you so choose.

We occasionally offer contests and special promotions on our site. In order to take part in these opportunities, we will need to gather your name, e-mail address, and mailing address. This information is used to notify winners and administer the specific contest or promotion.

From time to time we may use information we collect from you to notify you of important or exciting changes to our website, new or changing services we offer, and other special offers we think may be useful to you. If you decide you would rather not receive this information, send a message to nonewsletter@pacifichotrods.com. We'll take you off our mailing lists until you inform us otherwise.

Privacy Protection - How It's Done

The online shopping process at Pacific Hot Rods / Tracy Noble Ent. Sites is safe and secure. Whenever you are in the process of placing an order, accessing personal information, or providing personal information we use a secure server. Powerful, industry-standard SSL secure server software provides encryption for all information sent between your computer and ours. Additionally, we protect our server and all customer data against unauthorized use physically or electronically.

Cookies

The so-called cookie is a small piece of information that is stored on your computer's hard drive by your web browser and which may be accessed by our server. The cookies we provide to your browser do not contain any personal information, but they do allow us to provide special services to you while you visit our website. Cookies simplify the ordering process by remembering information about you, allow the use of the shopping cart function, and enable online ordering.

If you do not wish to accept cookies, most browsers allow you to prevent them from being accepted and saved to your hard drive. If you choose not to use cookies, you will be unable to place online orders at our website

Disclosure of Information to Third Parties

Pacific Hot Rods / Tracy Noble Ent. does not currently sell, trade, or rent your personal information to any third parties.

We may merge customer data stored in our database with data from third parties for the purposes of enhancing and marketing products and/or services to customers.

We may provide aggregate statistics of our users to third parties in reference to traffic patterns, numbers of users, sales, and other site and customer information. This information will never provide any personally identifiable information on individual users.

Contacting You

We will send you e-mail messages during the processing of your order to verify your order placement and to notify you of its status. If there is a problem with your order, we may also contact you via e-mail, phone, or fax to notify you of the problem and solution. We may also contact you via e-mail, postal mail, phone, or fax regarding questions or comments you have regarding our website or our business. Surveys and post-sale satisfaction questions may also be administered via e-mail, postal mail, phone, or fax to help us better serve our customers.

Contacting Us

You may contact us with any concerns you may have at 1-604-888-9299 or via e-mail at customerservice@pacifichotrods.com. You may also send us correspondence via postal mail to the following address:

Pacific Hot Rods
20153 - 82 Ave.
Langley, BC V2Y2A8

Summary

At Pacific Hot Rods / Tracy Noble Ent. your privacy is one of our top priorities. We realize that your personal information is very important to you, just as you are very important to us. It is necessary for us to collect certain private information from you in order to make shopping at our site possible, however, we do not collect more information than is necessary nor do we use that information in ways other than what it was given to us for.

Dated: August 5, 2006